Update on Dragon Cam Size 4 & 5 Recall

This is an update of the Recall Notice issued on 16/02/11.

We will be issuing regular bulletins over the next few weeks and months to keep you up to date with the situation.

Firstly we would like to thank all our Customers, Distributors, Retailers and end users alike for their very positive response to the situation. We are indebted to the quick and responsible actions of everybody who has helped so far.

A dedicated team has been assigned to deal with the problem.

We have also prioritised the manufacture of all replacement components in our factory.

The team will be working throughout the weekend to give us a good head start next week when we will start processing the returned units.

With these measures in place, we feel confident that this will greatly speed up the turnaround time and ensure that climbers are without their cams for the shortest possible time.

Further updates will be issued early next week.

Have a great weekend Climbing.

The DMM Team.

via DMM Climbing.

I’ll be keeping a close eye on any developments from DMM, for any of you worried about your Dragon Cams.

Cheers, Gareth